If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. Tee off on lush green golf courses, surf on turquoise waters or simply sit back and relax! Prefer to speak to one of our expert holiday advisors? Please see details in the voucher received when booking This means that if youre departing from Antalya, Bodrum, Izmir or Dalaman, you may be subject to additional security screening in addition to airport measures. Please note that the performance quality and reliability of a ships satellite and telecommunications services will usually be less than that of equivalent land-based services. In the event that your chosen holiday is later available on our website at a lower price than the price you agreed to pay, you are not entitled to a refund of the difference between those prices. The terms and conditions and Essential Holiday Information were last updated: 8 December 2022. g) Please see clause 6 below for the pricing terms and conditions in relation to Free Child Places. Occasionally, we may have to make changes and we reserve the right to do so at any time. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid for the holiday, except for any amendment fees. This policy offers cover for pre-existing medical conditions, however you must declare them and an increased premium or excess may be required. We provide this security by way of an ATOL (number 9618) administered by the Civil Aviation Authority (Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk)/a bond held by Jet2holidays. We pride ourselves on the quality and friendly professionalism of our colleagues. Room occupancies will be shown for individual properties and may vary by destination. For the avoidance of doubt, Jet2holidays does not accept any liability whatsoever for any additional in-resort services or products highlighted on our website (including the Find Out More pages) or in our brochures, or any losses of whatever nature suffered by you as a result of using the information featured which is provided for information purposes only. Although the local authorities in each country set standards for official hotel star/quality ratings, we know standards can vary between hotel and apartment accommodation of the same official rating in different countries and even in the same country which does not give you a consistent way of comparing accommodation standards. Shout, make a fuss and make people aware that you feel threatened. and said could they get confirmation off a Senior Jet2 holidays manager that Jet 2 would pay for us being transferred to the Easy Jet flight, they said there was no way Jet 2holidays will pay. Suites/Junior Suites/Bungalows - these room types usually have a living area but may not be completely separate from the sleeping area. Further, if you are refused entry to a country, whether because of lack of required documents or otherwise and, as a result, we are required by any governmental or immigration authority to transport you out of such country and/or pay any fine, penalty, other charge, or expense, you must reimburse us in full and pay us for such transport at the applicable fare. (e) Deposit - The full deposit must be paid for the Free Child place and the deposit will be deducted from the final holiday invoice. In the event that the performance quality of such services is reduced or that such services are unavailable for any reason, this will not be considered a significant change to your holiday and no compensation will be payable to you. Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided; indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. Please try again, or alternatively you can create a Jet2holidays account using your preferred email address. are inevitable. 18. Jet2holidays, Jet2Villas and Jet2City Breaks are trading names of Jet2holidays Limited. Please see the Buggies/pushchairs/car seats section above for weight allowances. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). In the event of a faecal accident in or around the pool, please report it immediately; this will assist in ensuring the highest levels of pool hygiene; shower before entering the pool; dont swim (or allow children to swim) if suffering from an upset stomach; a period of 48 hours should be left before entering the pool following a period of stomach related illness; dont change nappies at poolside; wash hands thoroughly after using the toilet and changing nappies; young children and babies must wear appropriate swim wear (e.g. Hotel/Resort Information In this event, you will have the right to be returned by the same means of transport to your original departure point at no extra cost provided that transport is available. Where the driver is outside the age range of 25 70, additional charges may apply. We will not be liable for any damages or costs which are incurred by you or by any such additional person or people, or for any death or personal injury suffered by any such additional person or people, where you allow any additional person to stay in your accommodation. You must pay any costs we incur, if the difficulty is your fault. If you have a special request for anything that is not automatically part of your holiday, please check when you book your holiday and we will pass this information on to the suppliers we work with. A mum from Edinburgh was refused a full refund less than 24 hours after booking a package family holiday when she found out the hotel is a nine-hour journey and ferry ride from the airport with no transport provided.. She had booked to go to Tenerife with her husband and two young children aged 10 and 11 later this year on their first family holiday in three years due to Covid. 1.11 cancelling one person off a holiday jet2. It does not form part of your holiday and is not governed by the Package Travel and Linked Travel Arrangements Regulations 2018. Additional Assistance If you fail to follow these simple procedures we will have been deprived of the opportunity to investigate and rectify your complaint and this may affect your rights under this booking. If we cant resolve your complaint, go to www.abta.com to use ABTAs simple procedure. Look no further than Jet2Villas. For villas, you will receive an information pack in advance of your arrival explaining details of key collection and car hire arrangements. Villas - the style and standard of villas will differ across resorts and destinations, ranging from individually owned properties furnished to the owners taste to purpose-built holiday homes and resorts. 6 You can take your kids to [] But you must remember that you are responsible for your actions and the effect they may have on others. For the destinations we operate to within the European Union, please check your passport validity requirements by visiting: www.passport.service.gov.uk/check-a-passport and following the instructions. If you change your booking Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 So, for example, if a holiday is cancelled last minute, they may be able to hold back the . Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. We cannot allow children or infants in these seats and children/infants must be seated with their parents or guardians on the flight. Stay safe: Please exercise the same level of care and due diligence as you do at home in regard to your personal safety. This will be displayed at time of booking. With over 150km of coastline, The #Algarve has more than enough room on its golden shores for both sun and thrill seekers . may cause some of the amenities we have described to be unavailable or different from those advertised. We will deduct from this refund our administrative expenses incurred. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. However please note that there is usually an amendment fee for each person named on the booking and for every booking detail you change. Yes, you can amend your booking. You may: If we are unable to collect any amounts due in respect of a Prepayment, we may add such amounts to the final Prepayment which is due under your Payment Plan. why do you want to work for jet2 Travel Agents: All monies you pay to a travel agent are held by them on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. My wife and I booked a bespoke holiday to China last September, to travel in March 2020 from local travel agent, Ocky White Travel. We make no promises, representations or warranties about any resort services featured on our website. : By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. Amount you must pay per person cancelling. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. Online check in Please note that not all UK airports provide this service, or may provide on a seasonal basis only. pomeranian rescue buffalo, ny; police written warning ticket. If we cancel your holiday In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. You are advised to check this information by visiting the FCDO website directly: www.gov.uk/fcdo or https://travelaware.campaign.gov.ukor https://www.gov.uk/foreign-travel-advice. Jet2 plc. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure. Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. Jet2.com, the leading low cost leisure airline, is launched! Where these terms and conditions give you a right to compensation for a significant change or cancellation by us, such compensation will be payable as follows: Compensation payments relating to a child place for which you have paid a child price are half the amounts shown (up to half the child price paid). For non EU destinations, for example Turkey, New York and Montenegro, please refer to www.gov.uk/foreign-travel-advice and navigate to your destination to find the relevant advice. Check-in/out: Check in/out times may vary. Please note, however, that this is currently only applicable to our main holiday destinations and we ask that if you do have any problems in resort in relation to your holiday that you please contact Jet2holidays using the 24/7 number listed within your booking documentation. You may transfer your booking to another suitable person who satisfies all the conditions that apply to this booking, provided that reasonable notice is given at least 7 days before your date of departure and subject to the payment of all applicable charges. If you wish to change your travel arrangements after our confirmation invoice email has been issued, we will do our utmost to make these changes but it may not always be possible and changes are subject to availability at the time. You are responsible for checking and complying with all requirements necessary for exiting the country you are departing from and entering the country you are travelling to, including but not limited to all relevant government health policies and travel requirements. By making a booking with Jet2holidays which includes car hire, you are bound by and deemed to have accepted the Car Hire Conditions of the relevant Car Hire Supplier. Tripadvisor. The balance of the price of your flights must be paid at least 10 weeks prior . Never feel that you have to go further than you feel comfortable with; if you feel uncomfortable or in danger, dont be afraid to draw attention to yourself. Full standard deposit (2 years of age and over) 57-70 days. They do not form part of your holiday and are not governed by the Package Travel and Linked Travel Arrangements Regulations 2018 under any circumstances. What do I do? The lead name in the booking is responsible for notifying any changes to all other passengers in the booking. Transfer vehicles will try, wherever possible, to drive up to each hotel. We will also provide you with your ATOL Certificate. Private transfers for the main will be in a taxi but on occasion a people carrier or minibus may be used. These facilities will differ slightly from one accommodation to another. You will be responsible for the payment of any charges for medical treatment and/or drugs provided on board. Factors which can affect electricity and water supplies: In some destinations we feature the water and electricity services struggle to keep up with the increased demands from tourism. Sporting/outsize equipment: Golf bags and ski equipment - charges are 30.00 GBP/ 40 EUR/ 58CHF/ 1060CZK/ 165PLN per flight for each item up to 20kg. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. If your holiday is cancelled for this reason, you will not be entitled to a refund or any compensation. Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion. lynyrd skynyrd one more from the road full album; number of fintech companies in europe; colonnade resident portal; sharwood's butter chicken slow cooker larry murphy bally sports detroit cancelling one person off a holiday jet2. All claims (together with all supporting evidence including (but not limited to) medical records, photos of your holiday, details of all meals and drinks and receipts from excursions) must be submitted promptly after your return to customerservice@jet2holidays.com quoting your name and booking reference in the subject matter.